Privacy Policy 

When you provide us with information online, we gather a certain amount of data from you in order to allow you to submit an information enquiry, avail of our services or enter a competition. From time to time we may also gather information relating to promotional activity and any information you provide when contacting us. We also review usage patterns and use of our website(s) to help us improve our services to you. We respect your right to privacy and take the responsibility of protecting your data and using it only in a way that you would expect, very seriously. By engaging with our services, entering competitions, or visiting and/or buying on our website you are accepting the terms of this policy.

When you provide us with personal information online, we only ask you for the information we need to allow us to provide you with a full service. This includes your name and email address. Other contact details or additional information requested will be done so in order to provide a complete service, or to ensure we can contact you in the most suitable manner to complete the provision of that service, or to facilitate communication regarding a competition you may enter or updates for which you have requested be sent to you.

We may need to contact you by phone in order to confirm a service, answer a query or to contact you if you have entered a competition. From time to time we may wish to provide you with details of new services, special offers, news, and events which may be of interest to you or members of your family. You can choose at any time not to receive such communication by following the unsubscribe instructions on any written communication. You have the right to request a copy of your data currently held by us and to rectify or remove personal details by contacting us.

As an individual, under EU law you have certain rights to apply to us to provide information or make amendments to how we process data relating to you. These rights apply in certain circumstances and are set out below:

The right to access data relating to you (‘access right’).

the right to rectify/correct data relating to you (‘right to rectification’).

The right to object to processing of data relating to you (‘right to object’).

The right to restrict the processing of data relating to you (‘right to restriction’).

The right to erase/delete data relating to you (i.e. the “right to erasure”).

The right to ‘port’ certain data relating to you from one organisation to another (‘right to data portability’).

In addition to the personal information we need, we also gather statistical and other analytical information of all visitors our website. We use this non-personal data in a collective form to improve the service we provide. This is not linked to your personal information and is completely anonymous. The files can only be accessed by a limited number of persons employed by Cider cellar who need the information to carry out the processing of your order or other requests. The information will be processed solely for internal purposes. https://www.cidercellar.ie may in exceptional circumstances disclose personal data to a third party to comply with legal obligations or in the case of specific request of the judicial authorities or police.

In the course of delivering our services we may provide links to other websites or companies. These parties are not covered by our Privacy Policy, and you should consult their individual Privacy Policy for more information.

We use cookies to:

- keep track of your shopping basket;

- allow you to login to your account;

- remember your preferences; and

- customise the website to be more relevant to you (like displaying prices in your country’s currency).

Additionally, we use ‘analytics’ cookies to help us make our website better by telling us what users like and don’t like. However, we do not use such cookies for the purposes of automated decision making. You can disable cookies completely by changing your browser settings, however some areas of our website will not be accessible or may not function properly. You can also delete cookies relating to our website, but if you do so we will not remember things about you.

Finally, please note that third parties (including providers of external services like web traffic analysis services) may also use cookies. Google also places and reads cookies on the browsers of users of our website (and may also use web beacons and similar technologies) to collect information relevant to the Google Certified Shops Programme. We have no control over these third parties.

Any changes to this Privacy Policy, information we collect, how we use it and under what circumstances, if any, we disclose it, will be made available through our website as they may arise.